Help & account access
Find your next step.
Start with the account you already use. Keep medical records, passwords, Social Security numbers, and full VA file numbers out of ordinary email.
Return to your account
Use the same email address you used for your original account, uploads, or purchase. The sign-in page offers an email access link. Check your inbox and spam folder, request a new link if the old one expired, and never share your sign-in link.
Sign in / continueFind your saved work
Open your existing matter in the signed-in portal before creating a new one or purchasing again. Closing the browser does not delete completed uploads. Keep original files until the portal confirms they were received. If something is missing, contact support before uploading or paying again.
Open my mattersManage billing
Sign in and choose Manage billing in the portal to review your subscription and available cancellation controls. Deleting a matter does not cancel a subscription. Keep the cancellation confirmation.
Compare prices & scopePrivacy and records
The privacy notice explains processing, retention, optional measurement, and deletion limitations. Upload claim records only through your signed-in matter—not through ordinary email.
Read the privacy noticeContact ClaimScope support
For account-access, billing, technical, or privacy questions, email support@claimscopeveterans.com. Describe the problem and the page where it occurred. Do not attach Veteran records or include diagnoses, claim details, Social Security numbers, full VA file numbers, passwords, or payment-card information.
Support email is not a secure record-upload channel, a request to file an appeal, or an accepted attorney engagement. Privacy requests may require identity verification.
A help request, upload, purchase, or analysis does not protect a filing deadline. If a deadline may be close, verify it promptly with a qualified representative.